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  • Create request comment
  • Get request comment by id
  • Get request comments

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  1. Jira Service Management
  2. Request

Comments

Get comment attachments

GET /rest/servicedeskapi/request/{issueId}/comment/{commentId}/attachment

This method returns the attachments referenced in a comment.

package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")
	atlassian.Auth.SetExperimentalFlag()

	var (
		issueKeyOrID = "DESK-12"
		commentID    = 10015
	)

	attachments, response, err := atlassian.Request.Comment.Attachments(context.Background(), issueKeyOrID, commentID, 0, 50)
	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	for _, attachment := range attachments.Values {
		log.Println(attachment.Filename, attachment.MimeType, attachment.Size)
	}
}

Create request comment

POST /rest/servicedeskapi/request/{issueIdOrKey}/comment

This method creates a public or private (internal) comment on a customer request, with the comment visibility set by public. The user recorded as the author of the comment.

package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")

	var (
		issueKeyOrID = "DESK-12"
		body         = "Hello there"
	)

	newComment, response, err := atlassian.Request.Comment.Create(context.Background(), issueKeyOrID, body, true)
	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	log.Println("----------------------------------")
	log.Printf("Comment, ID: %v", newComment.ID)
	log.Printf("Comment, Creator Name: %v", newComment.Author.DisplayName)
	log.Printf("Comment, Created Date: %v", newComment.Created.Friendly)
	log.Printf("Comment, # of attachments: %v", newComment.Attachments.Size)
	log.Printf("Comment, is public?: %v", newComment.Public)
	log.Println("----------------------------------")

}

Get request comment by id

GET /rest/servicedeskapi/request/{issueIdOrKey}/comment/{commentId}

This method returns details of a customer request's comment.

package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")

	var (
		issueKeyOrID = "DESK-12"
		commentID    = 10012
		expands      = []string{"attachment", "renderedBody"}
	)

	comment, response, err := atlassian.Request.Comment.Get(context.Background(), issueKeyOrID, commentID, expands)
	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	log.Println("----------------------------------")
	log.Printf("Comment, ID: %v", comment.ID)
	log.Printf("Comment, Creator Name: %v", comment.Author.DisplayName)
	log.Printf("Comment, Created Date: %v", comment.Created.Friendly)
	log.Printf("Comment, # of attachments: %v", comment.Attachments.Size)
	log.Printf("Comment, is public?: %v", comment.Public)
	log.Println("----------------------------------")
}

Get request comments

GET /rest/servicedeskapi/request/{issueIdOrKey}/comment

This method returns all comments on a customer request. No permissions error is provided if, for example, the user doesn't have access to the service desk or request, the method simply returns an empty response.

package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")

	var (
		issueKeyOrID = "DESK-12"
		expands      = []string{"attachment", "renderedBody"}
		start        = 0
		limit        = 50
	)

	comments, response, err := atlassian.Request.Comment.Gets(
		context.Background(),
		issueKeyOrID,
		true,
		expands,
		start,
		limit,
	)

	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	for _, comment := range comments.Values {
		log.Println(comment.ID, comment.Created.Jira, comment.Body)
	}
}
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