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๐Ÿ›๏ธObject

Creating a custom Assets objects field allows your team to access Assets objects directly from the issue view. This is a powerful feature of Assets in Jira Service Management that can help your agents get the context they need to resolve an issue or request quickly and effectively.

Adding an object (i.e. as a value) to the Assets objects custom field creates a link between an issue and an object. This then allows you to see all of the connected issues from the object view.

This is useful for incident management because you can use the graph to traverse through dependencies and understand where things have gone wrong.

Itโ€™s also useful for change management because it allows you to see the bigger picture and evaluate risk - easier to do when you can see what depends on the item youโ€™re making changes to.

Get object by ID

GET /jsm/assets/workspace/{workspaceId}/v1/object/{id}

The Get method load one object.

Update object by ID

PUT /jsm/assets/workspace/{workspaceId}/v1/object/{id}

The Update method updates an asset object.

Delete object by ID

DELETE /jsm/assets/workspace/{workspaceId}/v1/object/{id}

The Delete method deletes an asset object.

Get object attributes

GET /jsm/assets/workspace/{workspaceId}/v1/object/{id}/attributes

The Attributes method returns the asset object attributes.

Get object changelogs

GET /jsm/assets/workspace/{workspaceId}/v1/object/{id}/history

The History method returns the asset object changelogs.

Get object references

GET /jsm/assets/workspace/{workspaceId}/v1/object/{id}/referenceinfo

The References method returns the asset object references links.

Create object

POST /jsm/assets/workspace/{workspaceId}/v1/object/create

The Create method creates an asset object

Get object tickets

GET /jsm/assets/workspace/{workspace}/v1/objectconnectedtickets/{object}/tickets

The Relation method returns the relation between Jira issues and Assets objects

Filter objects

POST /jsm/assets/workspace/{workspaceId}/v1/object/aql

The Filter method returns Objects using an AQL query

Search objects

POST /jsm/assets/workspace/{workspaceId}/v1/object/navlist/aql

The Search method retrieves a list of objects based on an AQL. Please note that the preferred endpoint is /aql

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