# Knowledgebase

## Search articles

`GET /rest/servicedeskapi/knowledgebase/article`

Returns articles that match the given query string across all service desks.

{% code fullWidth="true" %}

```go
package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")

	var (
		query = "login"
		start = 0
		limit = 50
	)

	articles, response, err := atlassian.Knowledgebase.Search(
		context.Background(),
		query,
		false,
		start, limit,
	)

	if err != nil {
		if response != nil {
			log.Println("Response HTTP Response", response.Bytes.String())
			log.Println("HTTP Endpoint Used", response.Endpoint)
		}
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	for _, article := range articles.Values {
		log.Println(article)
	}

}
```

{% endcode %}

## Get articles

`GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/knowledgebase/article`

Returns articles that match the given query and belong to the knowledge base linked to the service desk.

{% code fullWidth="true" %}

```go
package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")

	var (
		serviceDeskID = 1
		query         = "login"
		start         = 0
		limit         = 50
	)

	articles, response, err := atlassian.Knowledgebase.Gets(
		context.Background(),
		serviceDeskID,
		query,
		false,
		start, limit,
	)

	if err != nil {
		if response != nil {
			log.Println("Response HTTP Response", response.Bytes.String())
			log.Println("HTTP Endpoint Used", response.Endpoint)
		}
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	for _, article := range articles.Values {
		log.Println(article)
	}
}
```

{% endcode %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.go-atlassian.io/jira-service-management/knowledgebase.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.