Ask or search…
K
📮

Feedback

Get feedback

GET /rest/servicedeskapi/request/{requestIdOrKey}/feedback
This method retrieves a feedback of a request using it's requestKey or requestId
package main
import (
"context"
"github.com/ctreminiom/go-atlassian/jira/sm"
"log"
"os"
)
func main() {
var (
host = os.Getenv("HOST")
mail = os.Getenv("MAIL")
token = os.Getenv("TOKEN")
)
atlassian, err := sm.New(nil, host)
if err != nil {
return
}
atlassian.Auth.SetBasicAuth(mail, token)
atlassian.Auth.SetUserAgent("curl/7.54.0")
atlassian.Auth.SetExperimentalFlag()
var (
issueKey = "DESK-12"
)
feedback, response, err := atlassian.Request.Feedback.Get(context.Background(), issueKey)
if err != nil {
log.Fatal(err)
}
log.Println("Response HTTP Code", response.Code)
log.Println("HTTP Endpoint Used", response.Endpoint)
log.Println("Feedback Rating: ", feedback.Rating)
log.Println("Feedback Comment: ", feedback.Comment.Body)
}

Post feedback

POST /rest/servicedeskapi/request/{requestIdOrKey}/feedback
This method adds a feedback on an request using it's requestKey or requestId
package main
import (
"context"
"github.com/ctreminiom/go-atlassian/jira/sm"
"log"
"os"
)
func main() {
var (
host = os.Getenv("HOST")
mail = os.Getenv("MAIL")
token = os.Getenv("TOKEN")
)
atlassian, err := sm.New(nil, host)
if err != nil {
return
}
atlassian.Auth.SetBasicAuth(mail, token)
atlassian.Auth.SetUserAgent("curl/7.54.0")
atlassian.Auth.SetExperimentalFlag()
var (
issueKey = "DESK-12"
rating = 2
comment = "Excellent service? :$"
)
feedback, response, err := atlassian.Request.Feedback.Post(context.Background(), issueKey, rating, comment)
if err != nil {
log.Fatal(err)
}
log.Println("Response HTTP Code", response.Code)
log.Println("HTTP Endpoint Used", response.Endpoint)
log.Println("Feedback Rating: ", feedback.Rating)
log.Println("Feedback Comment: ", feedback.Comment.Body)
}

Delete feedback

DELETE /rest/servicedeskapi/request/{requestIdOrKey}/feedback
This method deletes the feedback of request using it's requestKey or requestId
package main
import (
"context"
"github.com/ctreminiom/go-atlassian/jira/sm"
"log"
"os"
)
func main() {
var (
host = os.Getenv("HOST")
mail = os.Getenv("MAIL")
token = os.Getenv("TOKEN")
)
atlassian, err := sm.New(nil, host)
if err != nil {
return
}
atlassian.Auth.SetBasicAuth(mail, token)
atlassian.Auth.SetUserAgent("curl/7.54.0")
atlassian.Auth.SetExperimentalFlag()
var (
issueKey = "DESK-12"
)
response, err := atlassian.Request.Feedback.Delete(context.Background(), issueKey)
if err != nil {
log.Fatal(err)
}
log.Println("Response HTTP Code", response.Code)
log.Println("HTTP Endpoint Used", response.Endpoint)
}