# Feedback

## Get feedback

`GET /rest/servicedeskapi/request/{requestIdOrKey}/feedback`

This method retrieves a feedback of a request using it's `requestKey` or `requestId`

<pre class="language-go" data-full-width="true"><code class="lang-go"><strong>package main
</strong>
import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")
	atlassian.Auth.SetExperimentalFlag()

	var (
		issueKey = "DESK-12"
	)

	feedback, response, err := atlassian.Request.Feedback.Get(context.Background(), issueKey)
	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)

	log.Println("Feedback Rating: ", feedback.Rating)
	log.Println("Feedback Comment: ", feedback.Comment.Body)
}
</code></pre>

## Post feedback

`POST /rest/servicedeskapi/request/{requestIdOrKey}/feedback`

This method adds a feedback on an request using it's `requestKey` or `requestId`

{% code fullWidth="true" %}

```go
package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")
	atlassian.Auth.SetExperimentalFlag()

	var (
		issueKey = "DESK-12"
		rating   = 2
		comment  = "Excellent service? :$"
	)

	feedback, response, err := atlassian.Request.Feedback.Post(context.Background(), issueKey, rating, comment)
	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)
	log.Println("Feedback Rating: ", feedback.Rating)
	log.Println("Feedback Comment: ", feedback.Comment.Body)
}

```

{% endcode %}

## Delete feedback

`DELETE /rest/servicedeskapi/request/{requestIdOrKey}/feedback`

This method deletes the feedback of request using it's `requestKey` or `requestId`

{% code fullWidth="true" %}

```go
package main

import (
	"context"
	"github.com/ctreminiom/go-atlassian/jira/sm"
	"log"
	"os"
)

func main() {

	var (
		host  = os.Getenv("HOST")
		mail  = os.Getenv("MAIL")
		token = os.Getenv("TOKEN")
	)

	atlassian, err := sm.New(nil, host)
	if err != nil {
		return
	}

	atlassian.Auth.SetBasicAuth(mail, token)
	atlassian.Auth.SetUserAgent("curl/7.54.0")
	atlassian.Auth.SetExperimentalFlag()

	var (
		issueKey = "DESK-12"
	)

	response, err := atlassian.Request.Feedback.Delete(context.Background(), issueKey)
	if err != nil {
		log.Fatal(err)
	}

	log.Println("Response HTTP Code", response.Code)
	log.Println("HTTP Endpoint Used", response.Endpoint)
}
```

{% endcode %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.go-atlassian.io/jira-service-management/request/feedback.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.